EASY AND SECURE PAYMENT VIA ALL MAJOR CREDIT AND DEBIT CARDS INCLUDING VISA, VISA ELECTRON, MASTERCARD, DELTA , MAESTRO, SWITCH, AMERICAN EXPRESS OR PAYPAL see as follows:
We accept payment by all major credit and debit cards including MASTERCARD, VISA, VISA ELECTRON, DELTA, MAESTRO, SWITCH, AND AMERICAN EXPRESS via Sagepay Secure Payment Gateway. Simply Click the green circle box for credit and debit Card Payments on the order form to take you through to secure encrypted card payments. We also accept payment via PAYPAL, and if this is your preferred method of payment simply click the green circle box for Paypal payments on the order form to take you through to Paypal payments.
PLEASE NOTE: PAYMENT OF YOUR ORDER WILL APPEAR ON YOUR CARD STATEMENT UNDER OUR COMPANY NAME; ORIGINAL ARTWORKS LTD
Delivery is normally within 7 working days. We will notify you if your goods are not able to be despatched within this timescale,. The costs for delivery are shown depending on the shipping destination. Any delivery times quoted are estimates, based on availability and normal delivery time. .
Please give any special delivery instructions on your order form if applicable. Please note that instructions for goods to be left in any place where no one is available to sign for the delivery are entirely at the customer's own risk. We cannot accept responsibility for any theft, damage or loss that may subsequently occur.
If your order has not been delivered within 7 days of submission and no shipping detalis are shown on the order status, please contact us immediately so that we can trace and track the goods with the delivery service accordingly.
We want you to be satisfied every time you shop with us. Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods to us within 7 working days from receipt of the goods, you will receive a refund within 14 days of cancellation. * It is your responsibility to take care of the goods and they must be returned to us unused and in original packaging.
We will not accept return of:
* We will not accept the return of used goods, damaged goods or goods out of original packaging
* Goods made to the customer's personal specifications
Please enclose a note with your return confirming your name, address and order number. Returns/exchange address: The Sofa Throw Co t/a Original Artworks Ltd, 122 Wandle Road, Morden, Surrey SM4 6AE. Postage costs are the direct charge from the postal or courier service and as such are non-refundable. You are responsible for all postage/courier costs incurred for both sending and returning goods. We recommend that you use Recorded Delivery as proof of shipping is not proof of receipt.
We are happy to accept goods returned to us for exchange or refund within 7 days of receipt as long as the items are received back to us unused and in original package. Our returns address is below please enclose a note with your name, address and ordrer number. Cost of goods will be refunded within 14 days of receipt back to. Please note postage costs are not refundable as these are the direct cost of the courier and postal services..
The Sofa Throw Company, 122 Wandle Road, Morden, Surrey SM4 6A\E
As with all fabrics, dark colours should not be placed against light colour fabrics/furniture to avoid risk of colour transference and therefore we do not recommend this in relation to any of our products We cannot accept responsibility for any damage that may subsequently result.
